RBGAN: the Next Step Toward Portable Broadband

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by Gregg Swanson
Posted: 10/2/2006

Since 2002, HumaniNet has assisted over 200 humanitarian and missionary organizations and teams with field communications.  One of the most popular and effective services among field teams is a system that is optimized for sending and receiving email from remote areas: the Regional Broadband Global Area Network, or RBGAN.

The RBGAN satellite terminal (also called a satellite modem) makes it possible to get Internet access, within the coverage area, at a speed of 144 kilobits per second, more than twice that of a standard dialup connection. One user in Africa described it as “lightning fast.” It is pictured here with a laptop and an Iridium phone:

The terminal weighs only 3.3 pounds, is reasonably rugged, and is well engineered. It is pictured here, connected to a laptop. An Iridium phone is shown to the right. To communicate by voice, a satellite phone such as Iridium is required, since RBGAN transmits and receives only data.

RBGAN coverage
Reports from the field
Tips on Ordering and Using the RBGAN
Bandwidth Cost Details

RBGAN coverage

The R-BGAN service is accessible throughout Europe, Africa, the Middle East, Asia, and the following countries in South America:

  • Argentina
  • Belivia
  • Brazil
  • Chile
  • Colombia
  • Ecuador
  • Falkland Islands
  • French Guiana
  • Guyana
  • Paraguay
  • Peru
  • South Georgia
  • Suriname
  • Uruguay
  • Venezuela

For more information on coverage for RBGAN and the newer BGAN service, introduced in 2006, click here.  Note at the bottom of this page on the Inmarsat site, you can download a PDF file that displays current RBGAN coverage.

Reports from the field

In keeping with our mission, HumaniNet has facilitated purchase and lease of RBGAN terminals for deployment with humanitarian and missionary teams in Africa, Afghanistan, Iraq, and Iran. We have followed up with all users ask about their experience and system performance.
Here are some reports we have received from field users, all in remote areas with minimal infrastructure:

  • From World Vision, following their response to the earthquake in Bam, Iran, in December 2003: “We went into Iran with our RBGAN satellite terminal, and eventually most of the team there in Bam was hooked up to that device in order to communicate not only for media and marketing purposes, but also for management purposes. The RBGAN was used to send many high-resolution photos as well as sitreps (situation reports) and other management reports. We were able to raise significant funds for the disaster because of this equipment (over $2 million). “
  • From Africa: "The RBGAN continues to work well. In fact, our colleagues in the nearby major center have experienced a general phone service disruption this past week and we here have been able to carry on communications as usual."
  • From Iraq: “After installing the software and going up on the roof, within five minutes I was on the Internet. Wow! Was that quick and easy. This will be a big help when we’re without power and on the road at job sites. ”
  • From West Africa: “We have been very pleased with the billing on the modems. The detail and the relatively low cost considering what is not available in country makes it very worth it.”
  • On instant messaging, from West Africa: “We have been able to use MSN Instant Messenger on the RBGAN modem without problems and it really is quite economical in terms of bytes used. We chatted with our family in Senegal and in the U.S. at the same time.”


One of the surprising things about RBGAN is the value-price relationship. Until now, data terminals with speeds of 64kbps cost $6000 and up. Humanitarian organizations can purchase RBGAN, with accessories and shipment costs, for $600.

Usage fees are charged by the megabytes of data transmitted and received – currently less than $6.25 per megabyte. There is also a monthly access fee. This is economical for email messaging and transfer of medium-sized files, but not for extensive Web surfing. For example, a 5 kilobyte email costs 3 cents to send or receive, and a 100 kilobyte file approximately 60 cents.

For additional details on bandwidth fees, see our RBGAN Bandwidth Tips page.

Please email us at info@humaninet.org for details on pricing and shipping, as well as suitability for your mission.

Humanitarian and mission organizations and managers may view more detailed information on the RBGAN and the newer BGAN service on the HumaniNet Satcom Center.  If you are interested, please email info@humaninet.org with your name, position, location, and name of organization.

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